Marketing & Creative ✦ Dedicated & full-time

Social Media
Manager

Content calendars, scheduling, community and reporting that grow your audience — from $14/hr + GST.

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$14/hrFrom, + GST · full-time
70%Average saving vs a local hire
14 daysBrief → first day
Fully managedWe hire, you lead

What a Social Media Manager does

Consistency builds an audience. A social media manager plans the calendar, publishes on schedule, engages your community and reports on what works.

Every StaffingSolutions.io social media manager is recruited, hired and managed by us — reference-checked for your tools, working your business hours, and backed by our zero-risk promise: no placement fee, money-back first week, and a free replacement if the fit isn't right.

What they handle

  • Content calendar — planned ahead.
  • Scheduling — across platforms.
  • Community — comments and DMs.
  • Graphics & captions — on brand.
  • Trend spotting — timely posts.
  • Reporting — growth and engagement.
The actual work

A week in the role

The calendar is the job. Content planned a month out, scheduled into Meta Business Suite or Later, Reels and TikToks cut down and captioned, then the inbox — comments, DMs, tagged posts and the occasional complaint that goes straight to the client rather than getting a reply.

The taskWhat that actually involves
Monthly content calendar

Plans the month's grid in a shared calendar: campaign posts, evergreen education, behind-the-scenes, customer content and the Australian dates that matter to the business — EOFY, school holidays, long weekends, industry expos.

Scheduling across platforms

Loads and schedules posts in Meta Business Suite, Later or Sprout Social for Instagram, Facebook, LinkedIn and TikTok, adjusting caption length, aspect ratio and first-comment link per platform rather than cross-posting one file everywhere.

Reels and TikTok assembly

Cuts vertical video in CapCut from client-supplied footage, adds burnt-in captions, a hook in the opening seconds and audio cleared for commercial use, then uploads natively so the platform does not downgrade the file.

Community inbox and replies

Works the comments and DMs each morning: answers repeat questions from the approved response bank, hides spam and scam replies, and passes pricing, complaint and clinical questions to the client instead of answering them.

Review and complaint escalation

Monitors tagged posts, Google reviews and Facebook recommendations, drafts responses for the client to approve and publish, and escalates anything alleging harm, refund or defect the same day rather than replying from a template.

LinkedIn company page

Runs the LinkedIn company page separately from the consumer channels: staff announcements, project completions, tender wins, careers posts, and reshares of employee content with added commentary rather than an empty repost.

Story and countdown sequences

Builds daily Story sequences — polls, question stickers, link stickers to the booking page, countdowns before a launch — and saves the ones worth keeping into labelled Highlights so a new follower finds answers without asking.

Creator and UGC coordination

Manages small creator collaborations: sends the brief and product, collects the raw files and usage permission in writing, and checks the creator has disclosed the paid partnership before the post goes live.

Hashtag and search terms

Maintains platform-specific keyword and hashtag sets by content pillar, prunes the ones no longer returning reach, and writes captions carrying searchable terms rather than a wall of tags pasted under every post.

Native analytics reporting

Reports monthly from Instagram Insights, Facebook Page Insights, LinkedIn analytics and TikTok analytics — reach, saves, shares, profile taps and link clicks — with the posts worth repeating named and the reason each worked.

Content capture briefs

Sends the client a shot list before each site visit or event so the team on the ground films the specific angles, product close-ups and staff pieces the calendar already has slots for.

Advocacy and social listening

Tracks mentions, competitor activity and relevant local groups, saves usable customer photos with permission recorded, and flags conversations where a comment from the client would be worth making rather than posting uninvited.

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Channel work

YouTube channel support

YouTube is the request we get most often after Instagram and LinkedIn, and it is a different job. A channel needs uploading and scheduling, titles and descriptions written for search, thumbnails produced to a template, chapters and end screens set, captions checked, comments moderated and playlists kept tidy. Most of that is production work with a deadline attached — which is exactly what a dedicated assistant is for.

What stays with you is the part that cannot be delegated: what the video is about, and whether it is any good. The assistant runs the channel; you decide what goes on it.

If YouTube is the majority of the role rather than part of it, say so on the call — the shortlist changes, and we look for editing and thumbnail experience rather than general social scheduling.

Questions

Frequently asked

How much does a social media manager cost?
From $14/hr + GST for a full-time, dedicated team member — roughly $29K a year against $95K–$115K all-in for the local equivalent once you add super, leave, payroll tax, software and a desk. No placement fee, no setup fee, no recruitment retainer: you pay from the day they start, for hours worked, and interviewing candidates costs nothing. Specialist roles sit a little higher. Run your numbers →
How fast can they start?
Typically 14 days from your discovery call to day one. In the first week we source and screen against your brief; you get three matched profiles and interview whoever you like. Once you choose, we handle the offer, the contract, equipment and connectivity checks, and induct them on our side before they reach you. Specialist roles — developers, NDIS claims, anything needing niche software — can take a week longer, because we won't pad a shortlist just to hit a date.
What if the fit isn't right?
You're covered twice over. If it's clearly wrong by day five, your first week is refunded in full. After that, a free replacement any time — new shortlist, new interviews, no second fee, because there was never a first one. Before it gets that far, talk to us: our HR manager will work through it with you and the team member, since most problems turn out to be an unclear process rather than the wrong person, and a fortnight of coaching usually fixes it. Replacing someone is the last resort, not the first move.
Is there a minimum term?
Three months, then month to month. It's the same runway you'd give a new local hire to learn your systems, your clients and your standards — and the team members who get a fair run are the ones who stay for years. There are no exit penalties at any point, and if the issue is the person rather than the role, the first-week refund and free replacement cover that separately.
How do you handle confidentiality?
The same way you'd treat any remote team member. Every placement signs an NDA and a confidentiality clause before day one, and they work inside your systems — your email, your CRM, your file storage — so you control what they can see and can revoke access instantly. No client data is stored on our side.
What stays with you, and what goes to them?
They take the recurring, process-driven part of the social Media Manager role — the work that happens the same way every week and eats your day. Judgement calls, client relationships, anything requiring your licence, sign-off or authority stay with you. The clients who get the most out of a social Media Manager hand over a defined process and keep the decisions, rather than handing over the whole function and hoping. On the discovery call we'll map which tasks fall on which side of that line before you commit to anything.
How do I hand the work over without losing weeks to training?
Record yourself doing the task once and talk through it as you go — a fifteen-minute screen recording beats a written manual every time, and your social Media Manager will turn it into a documented process you both work from. Expect the first fortnight to be shadowing and checking, then steadily less. If you have nothing documented, that's normal and it's not a blocker: we'll help you decide what to record first, and your account manager checks in through the whole ramp-up.