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Executive Virtual Assistant, Operations Manager

Operations Manager/Executive Assistant

About Us

We are a dynamic remote staffing agency, dedicated to providing top-notch virtual assistants to businesses worldwide. Our mission is to help companies leverage the power of virtual staff to boost productivity and streamline operations. We are currently looking to hire part-time and full-time virtual staff who can contribute to our clients’ success.

Key Responsibilities:

Assist in preparing and updating training materials for staff members.
Collaborate with the practice manager to evaluate staff performance and suggest improvement strategies.
Monitor and analyze the performance of various services offered, assessing their revenue contributions.
Work with the practice manager and other doctors to compare performance metrics with other Medspas and identify areas for improvement.
Develop and implement strategies to increase overall revenue.
Manage and optimize marketing efforts to ensure maximum reach and engagement.
Coordinate with front staff to gather patient feedback and enhance marketing strategies.
Monitor website performance and suggest enhancements.
Assist in developing a mobile app for the practice.
Oversee the online shop, including product selection and inventory management.
Research and source private-label supplements to expand the product line.
Analyze sales data to identify underperforming items and recommend improvements.
Optimize the shopping cart experience on the website.
Coordinate with web developers for website maintenance and updates.
Track patient visit metrics and analyze trends.
Assist with recruitment efforts by posting job listings and screening candidates on platforms like Indeed.
Communicate with vendors and pharmacies to source supplies for IV therapy.
Collaborate with front staff to ensure smooth patient flow and address any operational challenges.
Assist in writing and publishing a book, including coordination with Amazon.
Help create and manage content for a YouTube channel focused on hormone education.
Develop and market an online educational program on hormones.
Review and identify discrepancies in credit card charges.
Book travel arrangements and conduct vacation research.
Schedule appointments for physicians.
Coordinate and streamline various projects, ensuring effective communication among all team members.
Edit and post content across various platforms as needed.
Monitor budgets, track expenditures, and assist in financial planning.
Prepare and manage expense reports, ensuring timely reimbursements and accurate financial records.
Draft, review, and manage communications on your behalf, ensuring timely responses and a professional tone.
Serve as the primary point of contact for clients and vendors, fostering strong professional relationships.
Arrange meetings, conferences, and events, including logistics, agendas, and follow-ups.
Attend meetings to record minutes, ensuring accurate documentation of discussions and decisions.
Develop and maintain an organized filing system for both digital and physical documents.
Manage databases, perform data entry tasks, and analyze information to support decision-making processes.
Monitor and order office supplies, ensuring the workspace is well-equipped and organized.
Develop and enforce office procedures and policies to enhance operational efficiency.
Assist with personal tasks such as scheduling personal appointments and managing personal correspondence.
Handle sensitive information with discretion, maintaining confidentiality in all personal and professional matters.

Required Skills & Qualifications:

Strong business background with excellent organizational skills.
Comfortable working with AI and other technological tools to optimize processes.
Exceptional communication skills, both written and verbal.
Highly skilled in project management, time management, and multitasking.
Detail-oriented, proactive, and able to work independently.
Ability to handle sensitive information with discretion and confidentiality.
Strong knowledge of the Medspa industry is a plus but not required.

Benefits & Application Process:

100% remote work.
Follow US business hours.
Weekly pay through Wise every Tuesday.

Job Overview

Date Posted:

2 days ago

Location:

Remote

Hours:

40 hours per week

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