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Virtual Assistant vs. Traditional Employee: Which One is Right for Your Business?

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Virtual Assistant vs. Traditional Employee: Which One is Right for Your Business?

Virtual Assistant vs. Traditional Employee

virtual assistant working

Many entrepreneurs and small business owners must choose between hiring a virtual assistant and a typical employee in today’s fast-paced business environment. While all solutions offer advantages and disadvantages, choosing the best one for your company can have a big impact on productivity, cost savings, and overall performance.

By the end of this article, you’ll know whether a standard employee or a virtual assistant is better suited for your company. Making the appropriate decision will help you advance your company and accomplish your objectives more quickly and effectively.

A virtual assistant can work remotely to meet your company’s administrative, artistic, or technical needs. A traditional employee, on the other hand, works on-site and is frequently paid a salary or an hourly wage. Before choosing, it’s important to take into account the particular objectives and requirements of your company. Each alternative has benefits and drawbacks.


What is a Virtual Assistant?

dedicated virtual assistant talking over the phone

A virtual assistant, or VA, is a remote employee who helps a business owner with administrative, artistic, or technical support. Virtual assistants are often compensated on an hourly or project basis and can work from home or a remote location.


What are the tasks a Virtual Assistant Can Do?

Virtual assistant tasks include:

  1. Administrative work
  2. Personal assistant tasks
  3. Content creation
  4. Customer service
  5. Social media management

What is a Traditional Employee?

traditional employee working

A regular worker for an organization who receives a salary or an hourly wage is considered a traditional employee. The job responsibilities of this person is established by their business, and they typically work in a real office or location. The biggest advantage of a traditional employee is that you have control over their work and can easily provide guidance and feedback when necessary. Additionally, hiring an employee allows you to have a direct relationship with them and build trust.


What are the main differences between a virtual assistant and a traditional employee?

The main differences between a virtual assistant and a traditional employee can be seen in terms of cost, location, working hours, and flexibility. In terms of cost, hiring a virtual assistant is much cheaper than hiring a full-time employee.

Here are some of the main differences between a virtual assistant and a traditional employee:

  1. Location: A virtual assistant works remotely, while a traditional employee works on-site.
  2. Working hours: A virtual assistant can work flexible hours, while a traditional employee typically has a set schedule.
  3. Employment status: A virtual assistant is usually self-employed or works for a VA company, while a traditional employee is a permanent employee of a company.
  4. Benefits: A virtual assistant typically does not receive benefits such as health insurance, paid vacation, or retirement plans, while a traditional employee usually does.
  5. Cost: Hiring a virtual assistant can be less expensive than hiring a traditional employee, as there are no costs associated with office space, equipment, and benefits.
  6. Skillset: A virtual assistant is usually hired for specific tasks, while a traditional employee is expected to have a broader skillset and perform a variety of tasks.


Virtual assistants and traditional employees have different work arrangements and benefits. It ultimately depends on the needs of the employer and the nature of the job as to which one would be a better fit for a particular role.

Lastly, when it comes to flexibility, virtual assistants can be more flexible in terms of their working hours while also having the option to work weekends and holidays, while a full-time employee is typically restricted to traditional 9-5 working hours.


Advantages and Disadvantages of Hiring a Virtual Assistant

virtual assistant working on her laptop


  1. Most virtual assistants have a diverse set of skills. In addition to carrying out administrative duties, some are experts in social media marketing, SEO, content writing, photo and video editing, logistics, and even technical support.
  2. Depending on your needs, you can contact a VA with a flexible work schedule. This means you’ll only pay the VA for actual hours worked or per project completed. Alternatively, you can agree on a monthly retainer, which means you pay the VA a minimum fee, regardless of the amount of work done.
  3. For part-time, short-term, or project-based contracts, a freelance virtual assistant is ideal because you won’t need to invest in overhead and you can ensure you stay within your budget.
  4. Virtual assistants level up their knowledge and skills in their own time to become more competitive. This means that you will not need to pay for any training.
  5. You can contact a virtual assistant on an as-needed basis, such as during peak season or if you need help to complete work over a weekend, at night, or during a holiday.
  6. You have access to a much bigger talent pool when you choose a virtual assistant, as your VA can be based anywhere in the world. This increases the chance you’ll find the best fit for your needs.
  7. If you need to find a new VA, financial losses are limited to lost productivity during the turnover period. The costs associated with contracting a VA online platform are also minimal.



  1. Depending on the platform you use, tracking hours and confirming actual work done can be either highly accurate or quite unreliable. If your VA has a flexible but hourly work schedule, there may be room for deceitful practices.
  2. Since virtual assistants work remotely, regular communication may be a problem. If you have a task that requires immediate attention and your VA does not have fixed working hours, there’s no guarantee that your VA will be immediately available.
  3. Technical difficulties on the VA’s end are out of your control and may affect productivity.


Advantages and Disadvantages of Hiring a Traditional Employee

traditional employee smiling

Hiring a traditional employee versus a virtual assistant comes with a variety of benefits and drawbacks. Employees require a consistent salary and often need additional training to keep up with job demands, but they can be more easily monitored since they are hired directly by the company. Overall, if you have enough work for a full-time employee, hiring a traditional employee can help create long-term relationships that facilitate productivity and business success.



  1. Meeting prospective employees in person is a great way to assess their capabilities and overall character, especially their work ethic.
  2. Many employers prefer to work and interact with employees in person to facilitate mutually beneficial relationships. This is invaluable for productivity, a smooth workflow, and business success.
  3. When your employees are physically present, it’s easier to keep track of their productivity and identify any areas for improvement.
  4. Having an in-house assistant can lead to more effective communication, as it’s easier to promptly address any misunderstandings and mistakes.



  1. Hiring a full-time employee is a substantial investment. There are costs associated with maintaining an office space and providing benefits.
  2. Your company is responsible for any training the employee needs to acquire more knowledge and skills. In addition to costs, this means time away from the routine work.
  3. An in-house assistant typically expects only to complete a fixed set of tasks per day. Although you can move tasks around if your priorities change, the assistant may not be able to easily accommodate last-minute changes if day-to-day business operations rely on an established schedule. As a result, work quality may suffer.
  4. You’ll need to pay the employee a regular salary, regardless of workload. This may be a major disadvantage if you have long periods during which there is little for the employee to do. In addition, you’ll need to pay the employee overtime if you need work completed outside of regular working hours.
  5. If you need to replace the employee, you’ll incur costs from lost productivity during the turnover period and from advertising costs or recruiter fees.


How to choose between a virtual assistant and an in-house assistant?

group of employees, empowerment

1. Determine the type of help you need

When choosing between a virtual assistant and an in-house assistant, there are many factors to consider. The amount you are willing to spend and the length of the project are two key determinants. You should also consider whether you prefer in-person communication or remote communication such as Zoom, how you want to track work progress and productivity, and if you want to provide benefits. Additionally, a virtual assistant is more convenient, as they are available on an as-needed basis, and you only pay for the time they work on your projects. On the other hand, an employee is more reliable, providing dedicated assistance over a longer period. Ultimately, it is important to weigh the pros and cons of each when deciding which will better meet your needs.

2. Calculate the cost of owning a dedicated assistant

When considering hiring a dedicated assistant, it is important to understand the associated costs, risks, and rewards. Hiring a full-time employee is an inherently risky proposition, as the employee’s salary, benefits, and training expenses can add up quickly. Not only that but if the employee does not work out for any reason, you will have to start the process all over again. In comparison, using a managed virtual assistant service carries much less risk, since the service provider handles the recruitment, vetting, and management, and a trained backup is always ready to take over if needed.

3. Consider the complexity of your daily tasks

When it comes to choosing a virtual assistant or an in-house assistant, the complexity of your daily tasks is an important consideration. In-house assistants can be more closely monitored to ensure tasks are completed accurately and on time, and they can be trained in standard operating procedures (SOPs) and SOP checklists. On the other hand, virtual assistants are more cost-effective and can be more flexible in terms of their working times, but they require more trust and the need for additional software, such as time-tracking software, to ensure tasks are completed accurately and on time. Both options have their advantages and disadvantages and it is important to consider the complexity of your tasks when making the decision.

4. Consider the length of time you need the service

When deciding between a virtual assistant and an in-house assistant, it is important to consider how long you expect the service to last. Generally, an in-house assistant is a more dedicated and long-term investment, as they come with benefits and office expenses. On the other hand, a virtual assistant can be a great choice for short-term projects and can often work with minimal input. However, a managed virtual assistant service is a more long-term investment, as it is an investment in a company relationship. Ultimately, the best option will depend on your needs, budget, and goals.

5. Read reviews and research papers on virtual assistants

Reading reviews and research papers on virtual assistants can help you choose between a virtual assistant and an in-house assistant by providing important information about the pros and cons of hiring a virtual assistant, the various services that virtual assistants can provide, and the various hiring platforms available. By understanding the advantages and disadvantages of both options, you can make an informed decision about which one is best for your business needs and budget. Additionally, learning about the various platforms available for hiring virtual assistants makes it easier to find the right fit for your team.

6. Ask for references from previous clients

  1. Research the potential candidate. Before hiring any virtual assistant, it’s important to research their qualifications and experience. Ask to see their portfolio and references as well as any certificates they may have related to their profession.
  2. Contact previous clients. After you have done your research, contact the candidate’s previous clients to ask them about their experience working with the virtual assistant. Ask them questions about their level of professionalism, communication, and attention to detail so you can better evaluate the candidate.
  3. Ask for a trial period. If you’re still not sure if the virtual assistant is the right fit for your business, you can ask them to work with you on a trial basis. This trial period will allow you to evaluate their performance and ensure they’re a good fit.

7. Ask questions during an initial consultation

Finding the right fit between a virtual assistant and an in-house assistant can be tricky, but a consultation with one can help. By talking to a team member about the tasks that consume your time and your goals, you can determine if a virtual assistant is the right fit. With a virtual assistant, you benefit from remote communication, such as through Zoom, and an understanding of the area that can provide helpful resources or personal connections. In comparison, an in-house assistant allows you to go through a traditional hiring process, build a strong relationship with them, and have in-person meetings. Ultimately, each option presents its benefits and risks, so it’s important to consider what you’re willing to spend, your preference for communication, the length of the project, and how you plan to track work progress and productivity.


In conclusion, it’s important for any business owner to carefully consider whether to hire a traditional employee or a virtual assistant. When choosing a choice, it’s important to carefully consider the benefits and drawbacks of both possibilities.

A virtual assistant can be the best option for you if cost reductions, flexibility, and minimal commitment are crucial to your organization. On the other hand, a typical employee might be a preferable choice if control, improved collaboration, and reliable availability are priorities.

The decision ultimately depends on your unique business requirements and the kind of support you need. Making the appropriate choice will increase your productivity, efficiency, and success and advance your company.

In conclusion, hiring a virtual assistant from can be a game changer for your business. The benefits of having a virtual assistant far outweigh those of a traditional employee, including cost-effectiveness, flexibility, and scalability. With a virtual assistant, you can focus on what you do best and leave the rest to the experts.

So if you’re looking to streamline your business operations, save money, and increase productivity, hiring a virtual assistant is the way to go. Contact today and take the first step towards growing your business.



Q: How do I determine whether to hire a virtual assistant or a traditional employee?

You should consider factors such as the nature of the work, the level of supervision required, the need for specialized skills, the size and growth stage of your business, and your budget. Ultimately, the decision should be based on which option will best meet your specific needs and goals.

Q: How do I find a good virtual assistant?

There are many ways to find a good virtual assistant, including online job platforms, freelance marketplaces, social media networks, and personal referrals. You should look for someone with relevant experience, strong communication skills, and a track record of reliability.

Q: What are some common misconceptions about virtual assistants?

Some common misconceptions about virtual assistants include that they are less skilled or reliable than traditional employees, that they are difficult to manage, and that they are only suited for certain types of tasks. In reality, virtual assistants can offer a wide range of skills and services and can be highly effective when properly managed.

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