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Zoho Email & CRM Specialist

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Database Admin

Zoho Email & CRM Specialist

About Us

We are a dynamic remote staffing agency, dedicated to providing top-notch virtual assistants to businesses worldwide.

Key Responsibilities:

  • Improve Email Open Rates:
Investigate why email open rates are low and find ways to increase them.
Test different subject lines, sending times, and other factors to improve performance.

  • Ensure Email Deliverability:
Check if emails are being blocked or sent to spam.
Make sure email settings (SPF, DKIM, DMARC) are correct to improve deliverability.

  • Enhance CRM Functionality:
Organize and manage customer information in Zoho CRM.
Make it easier for the sales team to track and interact with customers.

  • Run Tests and Track Results:
Test email campaigns and see what works best.
Track email and CRM performance and suggest improvements based on findings.

  • Support with Quotes and Agreements:
Help improve the process for creating and sending customer quotes.
Make it easier for customers to sign agreements through Zoho.

Required Skills & Qualifications:

  • Skills:
Email Marketing Knowledge: Understanding of how to improve email open rates and deliverability.
Zoho CRM Experience: Ability to organize and manage customer data in Zoho.
Testing and Data Analysis: Able to test email campaigns and analyze data to understand what works and what doesn’t.
Reporting and Problem Solving: Able to track results and report findings clearly, with recommendations for improvement.

  • Technical Skills:
Familiarity with email settings like SPF, DKIM, and DMARC.
Ability to troubleshoot and fix email delivery issues.

  • Qualities:
Attention to Detail: Carefully check emails, settings, and customer data to avoid mistakes.
Creative Thinking: Willing to try different things (like new subject lines or sending times) to see what works.
Clear Communication: Ability to explain technical things in a way that’s easy to understand for everyone.
Proactive Attitude: Able to take initiative and look for ways to improve email performance and customer management.
Problem Solver: Able to find the cause of issues and come up with solutions to fix them.

Benefits & Application Process:

  • 100% remote work.
  • Follow AU business hours, no graveyard shifts.
  • Weekly pay through Wise every Tuesday.

About Us

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Date Posted:

Mar 17 2025 06:09
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Location:

Remote

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Hours:

20 hours per week