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Zoho Email & CRM Specialist

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Database Admin

Zoho Email & CRM Specialist

About the Job

We are a dynamic remote staffing agency, dedicated to providing top-notch virtual assistants to businesses worldwide. Our mission is to help companies leverage the power of virtual staff to boost productivity and streamline operations. We are currently looking to hire part-time and full-time virtual staff who can contribute to our clients' success.

Key Responsibilities:

  • Improve Email Open Rates:
Investigate why email open rates are low and find ways to increase them.
Test different subject lines, sending times, and other factors to improve performance.

  • Ensure Email Deliverability:
Check if emails are being blocked or sent to spam.
Make sure email settings (SPF, DKIM, DMARC) are correct to improve deliverability.

  • Enhance CRM Functionality:
Organize and manage customer information in Zoho CRM.
Make it easier for the sales team to track and interact with customers.

  • Run Tests and Track Results:
Test email campaigns and see what works best.
Track email and CRM performance and suggest improvements based on findings.

  • Support with Quotes and Agreements:
Help improve the process for creating and sending customer quotes.
Make it easier for customers to sign agreements through Zoho.

Required Skills & Qualifications:

  • Skills:
Email Marketing Knowledge: Understanding of how to improve email open rates and deliverability.
Zoho CRM Experience: Ability to organize and manage customer data in Zoho.
Testing and Data Analysis: Able to test email campaigns and analyze data to understand what works and what doesn’t.
Reporting and Problem Solving: Able to track results and report findings clearly, with recommendations for improvement.

  • Technical Skills:
Familiarity with email settings like SPF, DKIM, and DMARC.
Ability to troubleshoot and fix email delivery issues.

  • Qualities:
Attention to Detail: Carefully check emails, settings, and customer data to avoid mistakes.
Creative Thinking: Willing to try different things (like new subject lines or sending times) to see what works.
Clear Communication: Ability to explain technical things in a way that’s easy to understand for everyone.
Proactive Attitude: Able to take initiative and look for ways to improve email performance and customer management.
Problem Solver: Able to find the cause of issues and come up with solutions to fix them.

Benefits & Application Process:

  • 100% remote work.
  • Follow AU business hours, no graveyard shifts.
  • Weekly pay through Wise every Tuesday.

About Us

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Date Posted:

Mar 17 2025 06:09
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Location:

Remote

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Hours:

20 hours per week