Real Estate & Property ✦ Dedicated & full-time

Real Estate Sales
Support

Contract admin, buyer follow-up and pipeline support that move deals to close — from $14/hr + GST.

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$14/hrFrom, + GST · full-time
70%Average saving vs a local hire
14 daysBrief → first day
Fully managedWe hire, you lead

What a Real Estate Sales Support does

Deals slip without follow-through. Real estate sales support keeps contracts moving, buyers followed up and the pipeline current so more sales settle.

Every StaffingSolutions.io real estate sales support is recruited, hired and managed by us — reference-checked for your tools, working your business hours, and backed by our zero-risk promise: no placement fee, money-back first week, and a free replacement if the fit isn't right.

What they handle

  • Contract admin — prepared and tracked.
  • Buyer follow-up — timely and warm.
  • Pipeline — updated and accurate.
  • Open-home coordination.
  • Vendor reporting — regular.
  • Settlement support — to the finish.
The actual work

A week in the role

Between a signed contract and a settled sale sit conditions, dates and other people's solicitors. Real estate sales support drives that middle — preparing the contract pack, tracking the deposit, diarising finance and building and pest dates, and chasing every party until the file goes unconditional.

The taskWhat that actually involves
Prepare the contract pack

Builds the contract in Realworks, Forms Live or the agency's platform with the price, deposit, settlement date and special conditions the agent has been instructed on, attaches the required disclosure documents, and sends it for signature — never advising either party on the terms.

Track the deposit

Confirms the initial and balance deposits have been received by the contract due date, sends the trust receipt details to the purchaser's solicitor, and notifies the trust accountant of the amount and property so it is receipted into the sales trust ledger.

Diarise the condition dates

Puts finance approval, building and pest, cooling-off expiry and settlement into the sales diary the moment the contract is dated, taken from the contract's own dates, with reminders set far enough ahead that the agent can act before a date passes.

Chase finance and inspection outcomes

Follows the purchaser's broker and solicitor for finance approval, books building and pest access with the vendor or tenant, and reports the outcome to the agent — including where an extension request or a request to remedy defects is coming.

Move files to unconditional

Confirms every condition has been satisfied in writing, records the unconditional date on the contract file, notifies both solicitors and the agent, and updates the CRM and portal status so the listing changes from under offer to sold.

Run the settlement diary

Tracks settlement dates across every live contract, chases the solicitors for confirmation in the week beforehand, arranges key handover with the vendor and the incoming purchaser, and closes the file once settlement is confirmed effected.

Prepare commission invoices

Drafts the agency's commission invoice from the executed contract's fee and marketing recovery figures, sends it to the vendor's solicitor ahead of settlement, and passes it to the trust accountant so commission is drawn correctly on the settlement day.

Follow up buyers after inspections

Works the open home and private inspection lists within a day, asks each buyer for feedback on price and property, records their position in the CRM, and passes serious buyers to the agent with a note on what would move them to an offer.

Manage multiple offers

Records each offer with price, deposit, conditions and settlement terms in a comparison table for the agent to take to the vendor, keeps every buyer informed of the process, and issues the contract to whichever offer the vendor instructs the agent to accept.

Keep vendors updated between calls

Sends the vendor the week's enquiry counts, inspection attendance and buyer feedback using only what the agent has approved, so the agent's call becomes a conversation about strategy rather than a recital of numbers the vendor has not seen.

Maintain the sales file

Keeps each transaction file complete — agency agreement, marketing approval, the contract with every page and signature, disclosure documents, correspondence and condition satisfaction notices — in the order the agency's compliance review and any audit will look for it.

Report the pipeline

Updates the sales board weekly: contracts written, conditions outstanding, unconditional, settling this month, and fallen over with the reason recorded, so the principal can see what will actually settle and what is at risk.

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Questions

Frequently asked

How much does a real estate sales support cost?
From $14/hr + GST for a full-time, dedicated team member — roughly $29K a year against $95K–$115K all-in for the local equivalent once you add super, leave, payroll tax, software and a desk. No placement fee, no setup fee, no recruitment retainer: you pay from the day they start, for hours worked, and interviewing candidates costs nothing. Specialist roles sit a little higher. Run your numbers →
How fast can they start?
Typically 14 days from your discovery call to day one. In the first week we source and screen against your brief; you get three matched profiles and interview whoever you like. Once you choose, we handle the offer, the contract, equipment and connectivity checks, and induct them on our side before they reach you. Specialist roles — developers, NDIS claims, anything needing niche software — can take a week longer, because we won't pad a shortlist just to hit a date.
What if the fit isn't right?
You're covered twice over. If it's clearly wrong by day five, your first week is refunded in full. After that, a free replacement any time — new shortlist, new interviews, no second fee, because there was never a first one. Before it gets that far, talk to us: our HR manager will work through it with you and the team member, since most problems turn out to be an unclear process rather than the wrong person, and a fortnight of coaching usually fixes it. Replacing someone is the last resort, not the first move.
Is there a minimum term?
Three months, then month to month. It's the same runway you'd give a new local hire to learn your systems, your clients and your standards — and the team members who get a fair run are the ones who stay for years. There are no exit penalties at any point, and if the issue is the person rather than the role, the first-week refund and free replacement cover that separately.
How do you handle confidentiality?
The same way you'd treat any remote team member. Every placement signs an NDA and a confidentiality clause before day one, and they work inside your systems — your email, your CRM, your file storage — so you control what they can see and can revoke access instantly. No client data is stored on our side.
What stays with you, and what goes to them?
They take the recurring, process-driven part of the real Estate Sales Support role — the work that happens the same way every week and eats your day. Judgement calls, client relationships, anything requiring your licence, sign-off or authority stay with you. The clients who get the most out of a real Estate Sales Support hand over a defined process and keep the decisions, rather than handing over the whole function and hoping. On the discovery call we'll map which tasks fall on which side of that line before you commit to anything.
How do I hand the work over without losing weeks to training?
Record yourself doing the task once and talk through it as you go — a fifteen-minute screen recording beats a written manual every time, and your real Estate Sales Support will turn it into a documented process you both work from. Expect the first fortnight to be shadowing and checking, then steadily less. If you have nothing documented, that's normal and it's not a blocker: we'll help you decide what to record first, and your account manager checks in through the whole ramp-up.