Australia-wide ✦ QLD HQ

Virtual assistants
across Australia

Australian-owned, Queensland-headquartered, with dedicated teams in Manila working your hours. Wherever your business is, from $14/hr + GST.

Book my 30-minute call →or run the numbers for your role →
Looking for VA work? Apply at staffingsolutions.ph
$14/hrFrom, + GST · full-time
Up to 70%Vs. a local hire
14 daysBrief → first day
Fully managedWe hire, you lead

Local business, offshore team

We're an Australian company — Queensland HQ, Australian client success managers — placing dedicated professionals in Manila who work your business hours. You get local accountability with offshore economics.

Choose your city below, or explore our United States service.

By city

Choose your city

Australia

Brisbane

Dedicated virtual assistants for Brisbane businesses — our home city — StaffingSolutions.io is headquartered in QLD.

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Australia

Sydney

Dedicated virtual assistants for Sydney businesses — Australia's largest business market.

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Australia

Melbourne

Dedicated virtual assistants for Melbourne businesses — a hub for professional services and trades.

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Australia

Perth

Dedicated virtual assistants for Perth businesses — where Manila's time zone lines up almost exactly with AWST.

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Australia

Adelaide

Dedicated virtual assistants for Adelaide businesses — a growing small-business economy.

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Australia

Gold Coast

Dedicated virtual assistants for Gold Coast businesses — a fast-growing SME and NDIS market.

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United States

United States

Virtual assistants for US businesses — day and night-shift coverage.

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Timezones

Manila overlaps your working day almost entirely

This is the practical question behind "can they work our hours", and the answer is better than most people expect. Manila runs on UTC+8, which puts it inside the Australian working day everywhere in the country.

Same time

Perth

Identical clock to Manila year-round — no offset at all. Mining services, trades, property management and professional firms.

Full overlap
+1.5 hrs

Adelaide

Health and aged care, defence-adjacent services and professional practices. Half-hour offsets are handled in the roster, not by you.

Near-full overlap
+2 hrs

Brisbane · Gold Coast

Our home market. NDIS and allied health providers, construction and trades, property, and a large base of owner-operated services businesses.

Full overlap
+2–3 hrs

Sydney · Melbourne

Finance and mortgage broking, professional services, real estate and e-commerce. Daylight saving widens the gap by an hour for part of the year.

Standard shift covers it

In practice your team member starts when your office starts. Where the offset is larger, we set the shift accordingly and pay the loading — it isn't absorbed by the person and it isn't billed extra to you.

Does it matter?

Why the city on your invoice changes nothing

We're an Australian company with an Australian entity, contract and account team, and an operating team in Manila. There is no branch office in your suburb, and for the roles we place there doesn't need to be — bookkeeping, claims, CRM administration, marketing coordination and customer service are already done through cloud systems, whether the person is in your CBD or two hours north of it.

What the city genuinely changes is what you're comparing against. A Sydney salary benchmark is not a Brisbane one, so the saving on the calculator moves with your market. Everything else — the rate, the guarantee, the process, the people managing the placement — is identical wherever you are.

If your role truly needs someone physically present, we'll say so on the call rather than sell you a placement that can't work.

Questions

Frequently asked

How much does it cost?
From $14/hr + GST for a full-time, dedicated team member — roughly $29K a year against $95K–$115K all-in for the local equivalent once you add super, leave, payroll tax, software and a desk. No placement fee, no setup fee, no recruitment retainer: you pay from the day they start, for hours worked. Interviewing candidates costs nothing. Run your numbers →
How fast can we start?
Typically 14 days from your discovery call to day one. In the first week we source and screen against your brief; you get three matched profiles and interview whoever you like. Once you choose, we handle the offer, the contract, equipment and connectivity checks, and induct them on our side before they reach you. Specialist roles — developers, NDIS claims, anything needing niche software — can take a week longer, because we won't pad a shortlist just to hit a date.
What if it's not the right fit?
You're covered twice over. If it's clearly wrong by day five, your first week is refunded in full. After that, a free replacement any time — new shortlist, new interviews, no second fee, because there was never a first one. Before it gets that far, talk to us: our HR manager will work through it with you and the team member, since most problems turn out to be an unclear process rather than the wrong person, and a fortnight of coaching usually fixes it. Replacing someone is the last resort, not the first move.
Is there a minimum term?
Three months, then month to month. It's the same runway you'd give a new local hire to learn your systems, your clients and your standards — and the team members who get a fair run are the ones who stay for years. There are no exit penalties at any point, and if the issue is the person rather than the role, the first-week refund and free replacement cover that separately.
How do you handle confidentiality?
The same way you'd treat any remote team member. Every placement signs an NDA and a confidentiality clause before day one, and they work inside your systems — your email, your CRM, your file storage — so you control what they can see and can revoke access instantly. No client data is stored on our side.