Melbourne ✦ Victoria

Melbourne
virtual assistants

Melbourne has the country's deepest concentration of allied health practices, agencies and online retailers — all of them administration-heavy in ways that delegate cleanly. From $14/hr + GST.

Book my 30-minute call →or run the numbers for your role →
Looking for VA work yourself? Apply at staffingsolutions.ph — this page is written for businesses hiring.
$14/hrFrom, + GST · full-time
2–3 hrsBehind Melbourne · shifts with DST
Up to 70%Vs. a local hire
~2 wksBrief → first day

Practices and agencies capped by their own admin

Melbourne's business mix is unusually service-heavy: allied health and medical practices, marketing and creative agencies, online retailers, professional services firms. What they share is that growth adds administration faster than it adds revenue.

A clinic adds practitioners and the front desk drowns. An agency adds clients and the production work eats the billable hours. An online store adds SKUs and nobody finishes the catalogue.

In every case the constraint is capacity for non-billable work, which is the cleanest possible case for a dedicated offshore team member.

The clock

Two hours in winter, three in summer

Victoria observes daylight saving from early October to early April, so the overlap moves twice a year. Decide the rule before day one.

April to October: Manila is two hours behind

9am Melbourne is 7am Manila. A 7am start has someone working as you arrive.

October to April: three hours behind

Melbourne moves to AEDT; Manila does not. The same 7am Manila start now begins at 10am your time.

Agree the DST rule in week one

Either they move their start by an hour in October, or you accept the later start for six months. Both work. Drifting into it does not.

Evening coverage in summer

The wider summer gap suits ecommerce and support work — Manila to 6pm reaches 9pm Melbourne, which is when consumers shop and complain.

Local demand

What Melbourne businesses hire for

The four sectors that make up most of our Victorian placements, with the role each typically starts with.

Healthcare

Healthcare & allied health

Billing recovery first, then phones — the opposite of what most clinics try.

Explore →
Agencies

Marketing agencies

Production and reporting, so strategists stay on strategy.

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Ecommerce

Ecommerce & retail

Product listings first, customer support last.

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Professional

Professional services

EA support, bids and CRM hygiene for consultancies.

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Where they start

Where Melbourne businesses start

All 51 roles →
Healthcare

Medical billing & claims

Claiming, rejection recovery and reconciliation.

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Agencies

Production designer

Master creative adapted across every placement.

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Ecommerce

Store manager

Listings, merchandising, promotions and inventory hygiene.

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Admin

Executive assistant

Diary, inbox, travel and meeting preparation.

Explore →
Questions

Frequently asked

We're a clinic — what about patient data?
Your team member works inside your practice software as a named user with the access the role needs, so records stay in your system and every action is attributed. Your Privacy Act and Victorian health records obligations apply regardless of where anyone sits, which is why access control matters more than geography.
Can they cover our evening trade?
Yes, and in summer the wider gap helps — Manila to 6pm reaches 9pm Melbourne. For online retailers that is the window where enquiries arrive and nobody is answering.
How do we handle daylight saving?
Decide before day one whether they shift their start by an hour in October or you accept a later overlap for six months. Most Melbourne clients choose the shift so the rhythm stays constant.
How much does it cost?
From $14/hr + GST full-time — roughly $29K a year against $95K–$115K all-in for the local equivalent once you add super, leave, payroll tax, software and a desk. No placement fee, no setup fee: you pay from the day they start. Interviewing candidates costs nothing. Run your numbers →
How fast can we start?
Typically 14 days from your discovery call to day one. In the first week we source and screen against your brief; you get three matched profiles and interview whoever you like. Once you choose, we handle the offer, the contract, equipment and connectivity checks. Specialist roles can take a week longer, because we won't pad a shortlist to hit a date.
Is there a minimum term?
Three months, then month to month — the same runway you'd give a new local hire to learn your systems and standards. There are no exit penalties at any point, and if the issue is the person rather than the role, the first-week refund and free replacement cover that separately.
Elsewhere in Australia

Other cities

All locations →
VAs in BrisbaneVAs in SydneyVAs in PerthVAs in AdelaideVAs in Gold Coast