Construction & Trades ✦ Industry

Construction & Trades
virtual assistants

Virtual assistants for builders and trades — estimating, scheduling, invoicing and admin — from $14/hr + GST.

Looking for VA work? Apply at staffingsolutions.ph
$14/hrFrom, + GST · full-time
70%Average saving vs a local hire
14 daysBrief → first day
Fully managedWe hire, you lead

Virtual assistants for construction and trades

Builders and trades win on the tools, not the paperwork. A dedicated VA handles estimating support, scheduling, invoicing and back-office admin so you quote more and chase less.

Every placement is recruited, hired and managed by us and backed by our zero-risk promise: no placement fee, money-back first week, free replacement.

What they actually do

The work that comes off your desk

On a builder's desk the admin is the job: a quote that misses a trade, an RFI nobody answered, a progress claim served late. Estimators and site managers end up doing take-offs after hours and chasing insurance certificates on Sunday. Almost none of that needs to happen on site or in Australia.

The taskWhat that actually involves
Measuring take-offs from drawings

Loads the architectural set into Buildxact or Procore, sets the scale, and measures slab and wall areas, linear metres of framing, opening schedules and finishes counts into a quantity list, then flags drawing conflicts for the estimator rather than assuming.

Sending and comparing trade quotes

Packages the plans, scope and inclusions to each trade, tracks who has responded, and builds the comparison sheet that lines quotes up against the scope so the estimator can see what a cheap price has left out.

Assembling the quote in Buildxact

Drops the take-off quantities into cost centres, applies current supplier pricing and the agreed labour rates, adds provisional and prime cost sums, and produces the client-facing quote and inclusions schedule for the licensed builder to price and sign.

Updating the construction programme

Moves task dates in the Buildxact or Procore schedule after the site meeting, reworks the downstream trades, sends the revised call-up dates to each subcontractor, and lists the slipped items and their causes for the site manager's weekly report.

Running the RFI register

Raises RFIs in Procore from the site manager's question, attaches the marked-up drawing extract, chases the architect or engineer against the response due date, then distributes the answer and updates the drawing register when a revised sheet lands.

Pricing and issuing variations

Builds the variation from the RFI or client instruction, prices it off the estimate and the trade's quote, drafts the variation notice with the time and cost effect for the builder to check, issues it for signature, and keeps the variation register current.

Preparing the progress claim

Works out the claim against the contract payment schedule and the stage actually reached, attaches approved variations and supporting evidence, prepares it as a payment claim under the security of payment legislation applying in that state — the Building Industry Fairness (Security of Payment) Act 2017 in Queensland — and diarises the payment schedule and payment due dates.

Preparing subcontractor claim documentation

Checks each incoming subcontractor claim against the order, the work in place and retention held, drafts the payment schedule and the supporting reasons for any amount the contract administrator decides to withhold so it can be issued inside the statutory response window, and flags claims for unapproved variations.

Verifying subcontractor documentation

Checks each trade's licence against the QBCC, Building Commission NSW or Building and Plumbing Commission (Vic) register, collects certificates of currency for public liability and workers compensation, holds the signed subcontract and subcontractor statement, and tells the site manager when anything on the list has expired.

Collecting SWMS before high risk work

Requests the SWMS from each subcontractor before high risk construction work starts, checks it names the activities on that job and is current, files it to the site register, and lists what is still outstanding for the principal contractor to obtain and review before work begins.

Raising purchase orders and matching invoices

Raises purchase orders in simPRO, AroFlo or Buildxact against the job cost centre, matches supplier invoices to orders and delivery dockets, queries price and quantity differences with the supplier, and codes the approved invoice through to Xero or MYOB.

Scheduling jobs and field paperwork

Books jobs and technicians in simPRO or AroFlo with the right site, cost centre and status, chases timesheets and job notes off the mobile app, and pulls back the test sheets and compliance certificates the invoice needs before it goes out.

Home warranty and insurance paperwork

Prepares the statutory insurance applications each job needs — QBCC home warranty in Queensland, an icare HBCF certificate in New South Wales, Home Warranty cover issued by the Building and Plumbing Commission in Victoria, or domestic building insurance for Victorian contracts signed before 1 July 2026 — and files the certificate to the job before any money is taken or work starts.

Building the handover and defects pack

Collects warranties, operation and maintenance manuals, as-built drawings and the trade compliance certificates — electrical, plumbing, waterproofing, termite — into the handover pack, then logs the defect list from the walkthrough and chases each trade to close its items out.

What stays with you

We are a staffing company, so this list argues against our own interest. It is also the part that matters: the work below is reserved, and no amount of supervision moves it. Get the line written down before anyone starts in a building business.

  • Contracting for building workEntering into a contract to carry out building work above the state threshold requires a licence held by the builder. Your coordinator prepares the quote and the contract documents; the licensed builder prices, signs and carries the work.QBCC (Qld), Building Commission NSW, Building and Plumbing Commission (Vic) and state equivalents
  • Building advice and buildabilityAdvice on method, sequence, structural adequacy or whether a detail can be built is licensed builder or engineer territory. A take-off is a measurement, not an opinion on the drawing it came from.State building licensing — QBCC (Qld), Building Commission NSW, Building and Plumbing Commission (Vic)
  • Preparing and obtaining SWMSA SWMS is prepared by the business carrying out the high risk construction work, in consultation with the workers doing it, and the principal contractor must obtain a copy before that work starts. In Victoria the same duty sits with the employer or self-employed person under the OHS Regulations, which do not use the term PCBU at all. Offshore staff request, chase and file them; they do not write them and there is no offshore sign-off.Model WHS Regulations (SafeWork NSW, WorkSafe Qld and the other harmonised states); Occupational Health and Safety Regulations 2017 (Vic) — WorkSafe Victoria
  • Safety decisions on siteStopping work, deciding a control measure is adequate, running a toolbox talk, inducting a worker or deciding a task is safe to proceed are duties of the business carrying out the work and its supervisors — the PCBU in the harmonised states, the employer or self-employed person under Victoria's OHS Act — on the ground, in Australia.Work Health and Safety Act in the harmonised states; Occupational Health and Safety Act 2004 (Vic); state WHS and OHS regulators
  • Certification and compliance sign-offBuilding surveyors and certifiers issue the inspection, occupancy and final certificates; the licensed electrician or plumber signs the compliance certificate for the work they did, to Energy Safe Victoria for Victorian electrical work and to the Building and Plumbing Commission for Victorian plumbing. Your coordinator collects and files those documents and never signs one.State building certifier registration and licensed trade certificate schemes
  • Serving and responding to payment claimsThe payment claim and the payment schedule are statutory documents with hard deadlines and real consequences for getting them wrong, and if a claim goes to adjudication it is decided by a registered adjudicator appointed through an authorised nominating authority — never in-house. Preparation offshore is fine; the decision on what to claim, withhold or dispute stays with the contract administrator.Security of payment legislation in each state, e.g. Building Industry Fairness (Security of Payment) Act 2017 (Qld)
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Roles for Construction & Trades

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Industry-specific

Specialist roles for builders and trades

Five dedicated roles covering estimating through to progress claims and dispatch.

Questions

Frequently asked

Can they read plans and prepare take-offs?
Our estimators and CAD operators do, and we screen for it specifically — take-offs from PDF or CAD drawings, supplier pricing requests, quote assembly and variation tracking. What they need from you is your rates, your suppliers and your margins; they'll assemble and maintain the estimate, and your estimator or PM signs off. Site-based work, certifications and anything requiring a QBCC licence obviously stays local.
What about scheduling subbies and chasing paperwork?
This is where most trade clients start. Booking subcontractors, confirming site access, chasing insurances, licences and SWMS before crews turn up, following up on invoices and progress claims, and keeping job files complete for handover. It's high-volume, deadline-driven admin that costs you money when it slips — and it's exactly the kind of process a VA runs well once documented.
How much does it cost?
From $14/hr + GST for a full-time, dedicated team member — roughly $29K a year against $95K–$115K all-in for the local equivalent once you add super, leave, payroll tax, software and a desk. No placement fee, no setup fee, no recruitment retainer: you pay from the day they start, for hours worked. Interviewing candidates costs nothing. Run your numbers →
How fast can we start?
Typically 14 days from your discovery call to day one. In the first week we source and screen against your brief; you get three matched profiles and interview whoever you like. Once you choose, we handle the offer, the contract, equipment and connectivity checks, and induct them on our side before they reach you. Specialist roles — developers, NDIS claims, anything needing niche software — can take a week longer, because we won't pad a shortlist just to hit a date.
What if it's not the right fit?
You're covered twice over. If it's clearly wrong by day five, your first week is refunded in full. After that, a free replacement any time — new shortlist, new interviews, no second fee, because there was never a first one. Before it gets that far, talk to us: our HR manager will work through it with you and the team member, since most problems turn out to be an unclear process rather than the wrong person, and a fortnight of coaching usually fixes it. Replacing someone is the last resort, not the first move.
Is there a minimum term?
Three months, then month to month. It's the same runway you'd give a new local hire to learn your systems, your clients and your standards — and the team members who get a fair run are the ones who stay for years. There are no exit penalties at any point, and if the issue is the person rather than the role, the first-week refund and free replacement cover that separately.
How do you handle confidentiality?
The same way you'd treat any remote team member. Every placement signs an NDA and a confidentiality clause before day one, and they work inside your systems — your email, your CRM, your file storage — so you control what they can see and can revoke access instantly. No client data is stored on our side.