Appointment
Setter
Outreach, qualification and booked meetings that keep your closers' calendars full — from $14/hr + GST.
What an Appointment Setter does
Your closers should be closing, not prospecting. An appointment setter runs the top of the funnel — outreach, qualification and booking — so every calendar slot is a real opportunity.
Every StaffingSolutions.io appointment setter is recruited, hired and managed by us — reference-checked for your tools, working your business hours, and backed by our zero-risk promise: no placement fee, money-back first week, and a free replacement if the fit isn't right.
What they handle
- Outreach — email, LinkedIn and phone.
- Qualification — real fit, not noise.
- Meeting booking — and confirmation.
- CRM logging — every touch recorded.
- Follow-up — sequences that convert.
- No-show recovery — rebooked.
A week in the role
An appointment setter exists to get qualified people into a salesperson's calendar and keep them there. The day is a dial list, a qualifying conversation, a booking, then the confirmation and reminder work that decides whether the appointment actually holds. Everything gets logged so the rep walks in knowing the story.
Builds the day's call list out of HubSpot, Pipedrive or GoHighLevel, ordering by lead source and how long since first contact, and works it in blocks so calling happens in the hours the target market actually answers.
Picks up new website, Facebook and Google enquiries as they land and calls before the prospect has moved on, then follows with an SMS and email if the call isn't answered, logging every attempt against the record.
Runs the client's qualifying questions on the call: what they need, the timeframe, the budget range, the service area postcode, and whether the decision maker will be there — then politely closes out anyone outside the criteria.
Books the appointment into the sales rep's calendar through Calendly or the CRM's booking tool, respects travel time between sites and territory boundaries, and converts times correctly between the prospect's state and the rep's.
Sends the calendar invite immediately, then a confirmation the day before and again on the morning, restating the time, the address or meeting link and what the prospect should have ready, and calls anyone who hasn't acknowledged.
Calls a no-show while the slot is still warm, finds out what happened, offers two specific alternative times rather than asking when suits, and returns the lead to the nurture sequence if it doesn't rebook.
Calls back old enquiries, quoted-but-not-proceeded leads and lapsed clients with a real reason for the call ready — a new offer, a price change, a follow-up on the original quote — instead of a generic check-in.
Records a disposition on every dial, writes notes the rep can actually use — what the prospect said, what they care about, the objection raised — and updates the lifecycle stage so pipeline reporting reflects reality.
Where the client works that way, holds the prospect on the line, briefs the sales rep in a few sentences before connecting, and introduces both parties so the handover doesn't feel like starting the conversation again.
Listens back to their own recorded calls, works with the client's sales manager on the openings and objection responses that are landing, and updates the script when the questions coming back from the market change.
Suppresses opt-outs immediately, honours the Do Not Call Register washing done on the lists the client supplies, records the consent source against each contact, and refers any complaint straight to the client rather than handling it.
Marks disconnected numbers, wrong contacts and duplicate records as the list is worked, updates names and mobile numbers heard on the call, and flags whole list segments that are producing dead numbers.
Reports the day's dials, conversations, appointments booked and appointments held, along with the reasons appointments fell over, so the client can see which lead sources and time slots are worth more calling effort.