NDIS ✦ Allied Health ✦ Dedicated

NDIS medical
virtual assistant

An NDIS-literate medical assistant for allied health practices — patient scheduling, NDIS claiming, report formatting and clinical inbox support, on your systems, from $14/hr + GST.

LOOKING FOR NDIS HEALTHCARE ADMIN WORK? APPLY AT staffingsolutions.ph
$14/hrFrom, + GST · full-time
70%Average saving vs a local admin hire
PACE + Price GuideTrained on both
14 daysBrief → first day

Admin for NDIS allied health, done right

Allied health practices delivering NDIS supports carry two admin loads at once: the clinical practice — scheduling, records, report writing — and the scheme — service agreements, claiming and audit evidence. Either one can swallow a clinician's week.

An NDIS medical virtual assistant carries both. They run the diary in your practice-management system, format clinical reports, prepare and reconcile claims for your onshore team to submit, and keep records audit-ready — so your clinicians stay billable and in front of clients.

Clinic and scheme, covered

  • Patient scheduling — bookings, confirmations and cancellation follow-ups.
  • NDIS claiming — PACE submissions against service bookings.
  • Report formatting — clinical and progress reports to standard.
  • Records — clinical notes and participant files kept current.
  • Inbox & intake — referrals, triage and first-line comms.
  • Medicare/CDM prep — supporting mixed-funding billing.
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Questions

Frequently asked

Do they work in our practice-management system?
Yes — most commonly Cliniko or Splose, on your access controls.
Can they handle both clinical admin and NDIS claiming?
Yes — scheduling and report formatting on the clinical side, PACE claiming on the scheme side.
Is patient data safe?
They work only in the systems you grant, with no data on personal devices, bound by confidentiality; you keep your privacy obligations.
How much does it cost?
From $14/hr + GST full-time. Run your numbers →
Is there a minimum term?
Three months, then month to month. It's the same runway you'd give a new local hire to learn your systems, your clients and your standards — and the team members who get a fair run are the ones who stay for years. There are no exit penalties at any point, and if the issue is the person rather than the role, the first-week refund and free replacement cover that separately.
How do you handle confidentiality?
The same way you'd treat any remote team member. Every placement signs an NDA and a confidentiality clause before day one, and they work inside your systems — your email, your CRM, your file storage — so you control what they can see and can revoke access instantly. No client data is stored on our side.