Recruitment agency
support

Writes the ad from the client's brief and posts to SEEK, Indeed and LinkedIn from inside JobAdder or Bullhorn so applications land against the right job record. Sets the screening questions, monitors application flow, and refreshes or reposts ads that have gone quiet.

Runs Boolean searches across the ATS database, SEEK Talent Search and LinkedIn Recruiter against the brief, builds the longlist inside the job's pipeline with a note on why each person was included, and re-engages people already in the database before paying for new reach.

Books and runs first-pass screening conversations against a fixed question set: notice period, salary expectation, work rights, licences and tickets, location and shift availability. Writes the answers into the candidate record so the consultant is not asking the same questions again.

Coordinates diaries across the candidate, the consultant and multiple client interviewers in different states, sends invites and Teams links, confirms the day before, and quietly rebooks the ones that fall over without the client hearing about it twice.

Builds the client-facing shortlist: reformats the CV to the agency template, strips contact details where the client requires blind submission, writes the summary against the brief's criteria, attaches screening notes, and submits through the ATS or the client's vendor management portal.

Collects passport, visa and identity documents, runs the VEVO check with the candidate's consent, and records exactly what VEVO returned — visa subclass, work conditions and expiry — against the candidate record, then diarises a reminder before expiry. What the result means for a candidate's options or pathway is never interpreted; anything ambiguous is escalated.

Runs the administration around screening without performing the check: collects the identity documents the candidate provides and passes them to the agency's ACIC accredited body, which verifies identity and obtains informed consent under its own accreditation, then tracks the check through to result. Records Working with Children Check and Blue Card numbers and expiry dates, and confirms cards are linked to the correct organisation before a start date is confirmed.

Sends Xref or Referoo requests, chases referees who have not responded, verifies the referee's role and contact details independently rather than accepting the candidate's mobile number, and files the completed report against the candidate before an offer is issued.

Verifies credentials at the source rather than from a CV claim: the candidate-shared USI transcript, which only the candidate can grant access to or send, plus training.gov.au for the issuing RTO, white card, forklift and heavy vehicle licence classes, and AHPRA registration where relevant. Records the document number and expiry, not just a tick.

Keeps JobAdder or Bullhorn usable: merges duplicate candidate and company records, corrects job statuses so pipeline reporting means something, applies skill and location tags consistently, chases consultants for missing placement fields, and actions candidates who have asked to be removed.

Prepares the pack once an offer is accepted, populating each document from the rates, terms and classification already decided onshore: client terms of business, candidate or contractor agreement, rate and margin confirmation, superannuation standard choice form, TFN declaration, bank details and induction material. Sends for e-signature and chases what is outstanding before the start date.

Chases missing timesheets in Astute Payroll or FastTrack360 ahead of the cut-off, checks approvals came from the client's authorised approver, queries hours that do not match the roster or the purchase order, and prepares the billing file so pay and invoice run off the same numbers.

Runs the weekly expiry report across the active contractor base — visas, licences, tickets, insurances and screening cards — and notifies the consultant and the contractor ahead of time, flagging anyone whose documents will lapse partway through an assignment.